Resetting your product | Bose Sport Open Earbuds

Note: Resetting the earbuds clears its Bluetooth device list.

1. Connect a USB-C cable to a power source such as a computer or wall charger.
2. Place both earbuds in the charging case. They should magnetically snap into place.
3. With the earbuds in the charging case and the case open, press-and-hold the button on the side of the case. While pressing the button, connect the USB-C cable to the port on the side of the case.
   When the status light turns off, the reset is complete.
4. Remove the USB-C cable and release the button.

A restore to factory settings clears all settings and returns the earbuds to their original out-of-box state. After, the earbuds can be configured as if they were being set up for the first time.

To restore the earbuds to factory settings:

1. On the device(s) connected to the earbuds, remove the Bose Sport Open Earbuds from the list of paired/connected devices.
2. In the Bose app  , remove the earbuds from your Bose account 
3. Connect a USB-C cable to a power source such as a computer or wall charger.
4. With the earbuds in the charging case and the case open, press-and-hold the button on the side of the case. While pressing the button, connect the USB-C cable to the port on the side of the case.
5. When the status light turns off, remove the USB-C cable and release the button.
6. Within 45 seconds, repeat the previous step two more times.
   After the third time, within 10 to 15 seconds the status light blinks amber for three seconds to indicate factory settings are being restored.

When the restore is complete, the status light slowly pulses blue. The earbuds are now in their original out-of-box state.